What To Do if Your Car Is Stolen

A stolen vehicle can be stressful, disruptive, and financially devastating. Cars are valuable assets, which, unfortunately, makes them a common target for thieves. If your vehicle is ever stolen, acting quickly and following the right steps can significantly increase the chances of recovery—and ensure a smoother insurance claims process.

At TPG Insurance Services, we want you to feel confident, informed, and prepared. Here’s what to do immediately after discovering your car has been stolen, plus tips to help prevent theft in the future.

We offer auto and home insurance quotes from our colleagues at Mercury Insurance, and it takes less than 7 minutes to get started. Call us today at 909.466.7876 to review your coverage and strengthen your protection.

Step 1: Contact the Police Immediately for the stolen vehicle

The moment you realize your vehicle is missing, call law enforcement. The faster a police report is filed, the higher the chance of recovering your vehicle.

Be ready to provide:

  • The make, model, and year of your car
  • Your license plate number
  • The Vehicle Identification Number (VIN)
  • Color, unique features, or identifying marks
  • The exact location and time you last saw the vehicle

Police departments promptly upload stolen-vehicle information into national databases, which helps increase the likelihood of tracking it down.

Step 2: Notify Your Auto Insurance Company

Once the police report is completed, the next call you should make is to your auto insurer. Most carriers have 24/7 claims hotlines, allowing you to file theft claims immediately.

Your insurance company will ask for:

  • A copy of the police report
  • Vehicle details and photos (if available)
  • Information about keys, alarms, or tracking devices
  • Any personal belongings that were inside the car

If you carry comprehensive coverage, your insurer can help pay to replace your stolen vehicle. Many policies also include rental reimbursement coverage, which helps cover transportation costs while you wait.

It’s also a good idea to contact your local motor vehicle department. They often maintain databases of stolen vehicles and can help flag the registration.

Step 3: Notify Your Finance or Leasing Company

If you are still making payments on your car—or if it’s leased—you’ll need to inform the lender or leasing company. These companies typically work directly with your insurer during vehicle theft cases, and reporting the loss early prevents delays in the claims process.

This step protects your financial interests, helps prevent fraudulent activity, and ensures proper documentation throughout the investigation.

Also, check out What to Know Before Buying an Electric Vehicle (EV) on our blogs/articles page!

Tips for Preventing Car Theft

While no one can eliminate theft risk entirely, taking smart precautions can drastically reduce your chances of becoming a target. Always follow these best practices:

  • Lock your doors and take your keys with you—every time.
  • Never leave your car running unattended, even for a short moment.
  • Avoid hiding spare keys inside the vehicle. Thieves know all the common hiding spots.
  • Park in well-lit, high-visibility areas near entrances or security cameras.
  • Store valuables out of sight (or take them with you).
  • Consider an anti-theft device, such as a steering wheel lock, alarm system, or GPS tracker (like LoJack).

Proactive safety measures not only reduce your risk of theft—they may even qualify you for insurance discounts.

How Insurance Helps After a Stolen Vehicle

If your car is stolen, comprehensive auto insurance coverage is your lifeline. Here’s how it helps:

  • Vehicle replacement – If your car isn’t recovered, comprehensive coverage can reimburse you for its value.
  • Repair coverage – If your car is recovered but damaged, your insurer may cover repair costs.
  • Rental car reimbursement – Many policies provide a temporary rental while the claim is processed.
  • Peace of mind – Comprehensive insurance protects you from the financial burden of theft, vandalism, and non-collision damage.

Without comprehensive coverage, you may be fully responsible for replacing the vehicle out of pocket.

a thief opening a vehicle that is about to be stolen

Protect Yourself With the Right Coverage

A stolen vehicle is never easy to deal with, but the right auto insurance policy can make a difficult situation far more manageable. Let TPG Insurance Services help you make sure you have the protection you need before a loss occurs.

We offer auto and home insurance quotes from our colleagues at Mercury Insurance, and it takes less than 7 minutes to get started. Call us today at 909.466.7876 to review your coverage and strengthen your protection. Also, here’s What to Know Before Buying an Electric Vehicle (EV). Read the full article on our blogs/resources page!

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